Effective Date: 07/02/2026
Company: EazyWorkflows (“we”, “our”, “us”)
This Privacy Policy (“Policy”) explains how EazyWorkflows collects, uses, stores, and protects personal and business information when you use our website, products, or services — including AI agent integrations, workflow automation, website development, demos, and booking systems (collectively, the “Services”).
By using our Services, you agree to this Policy. If you do not agree, please discontinue use.
We collect only information necessary to operate, qualify, and deliver our Services effectively.
A. Personal Information
Name, email address, phone number, billing details, and payment information
Identity or verification data where required for compliance or payment processing
B. Business & Project Information
Company name, website URL, industry, and project requirements
Data, content, credentials, and customer information provided to configure AI agents, workflows, or automations
C. Usage, Performance & Interaction Data
AI agent conversations (including demo and screening agents), strictly for qualification, monitoring, troubleshooting, billing verification, and system improvement
Performance metrics such as lead qualification, response rates, bookings, and conversion data
Website analytics and interaction data (e.g. via Google Analytics, Meta Pixel)
We use collected data to:
Qualify, screen, and route inbound enquiries using automated or AI-assisted systems
Deliver, configure, and optimize AI agents, workflows, and automation systems
Verify performance-based billing, bookings, or revenue-share agreements where applicable
Manage billing, support, reporting, and client communication
Ensure compliance with platform rules (e.g. WhatsApp Business, Meta) and legal obligations
We do not:
Sell or rent your data
Use your data to build systems for other businesses
Track end-users for advertising without explicit consent
Interactions with AI agents on our website — including demo agents and screening assistants — may be monitored, logged, and reviewed for quality control, qualification, security, and improvement purposes.
AI agents provide automated assistance only and do not constitute legal, financial, or professional advice. You should not rely solely on AI outputs for business-critical decisions.
We share data only where necessary to deliver our Services or comply with legal obligations.
Third-Party Tools (examples):
Paystack – payments
Airtable, Notion, Google Sheets – project and booking management
Zapier, Make – automation
Azure – AI hosting and infrastructure
All partners are required to comply with POPIA or equivalent international standards.
We may disclose data if required by law or during legitimate business transactions (e.g. acquisition), under strict confidentiality.
We implement appropriate technical and organizational safeguards, including:
Encrypted data storage and transmission
Access controls and permissions
Monitoring, backups, and system audits
Data is retained only as long as necessary or legally required.
Upon service termination:
Data is deleted within 90 days, unless earlier deletion is requested
You may request a data export before removal
We use cookies and similar technologies to:
Maintain site functionality
Analyze usage and performance
You may disable cookies in your browser, though some features may be affected.
Data may be processed or stored outside South Africa. All transfers comply with POPIA and, where applicable, GDPR.
You may request to:
Access, correct, or delete your data
Withdraw consent for non-essential processing
Contact: info@eazyworkflows.com
Verified requests are handled within legally required timeframes.
We are not responsible for the privacy practices of third-party sites or tools linked from our website.
We may update this Policy from time to time. Updates will be posted with a revised effective date. Continued use constitutes acceptance.
EazyWorkflows builds and operates systems that allow service businesses to handle demand, protect revenue, and scale without operational friction. We focus on sales, support, and operational workflows that remove bottlenecks, increase capacity, and maintain control as volume grows. The result is faster response, cleaner operations, and systems that support growth without increasing complexity.